Payment & Orders

Thank you for shopping with Trixiedress Online. We would like you to read our purchase and shipping terms carefully to ensure that you are fully aware of your rights when purchasing products from our website.

By purchasing from us you are agreeing to our terms and conditions.

PURCHASES

You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Trixiedress is not obliged to re-send the order to the correct address at our own expense.

Once an order is placed, if you choose to cancel that order, you will be issued refund for the full amount of the purchase.

PRODUCT INFORMATION

To ensure a most accurate image of each product is displayed, we do not enhance colours and shoot most products on our models body so customers can accurately assess their desire for an item. Trixiedress cannot be liable for changes in colour perception due to screen settings on each individual’s computers when shopping with us. If you require further information on a product please contact us via email to cs@trixiedress.com

PURCHASE PRICE

All prices quoted on the website are set to be US dollar. If you choose to pay via PayPal, the total will be converted to USD at the current exchange rate.

We reserve the right to vary the prices displayed on the website from time to time and without notice to you.

PAYMENT

Trixiedress accepts payments mainly via PayPal.

After you make payment for your order, we will email you an invoice, which confirms receipt of your order.

SECURITY

We recognise that protection and safety of information relating to your credit card is very important. Therefore, we provide you with a very safe and stress-free online shopping experience. Please check our Privacy Notice to view the full details on how we protect your privacy and personal information.

 CONSENT TO MARKETING MATERIAL

We provide consent at checkout to subscribe to our newsletter. By leaving the box ticket you consent to receive further electronic communications from us in relation to the Trixiedress business, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving updates from us. Simply click 'unsubscribe' within one of our mail-outs.

PROCESSING OF ORDERS

We process purchases on business days, which are Monday to Friday and exclude public holidays. Once an order is successfully placed, you will receive an automated email stating that your order is confirmed. If you haven't received any email from us after ordering, please contact us to confirm whether the email you left in the order is correct.

CANCELLATION OF ORDERS

Trixiedress may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will contact you should this occur.

LARGE OR FLAGGED ORDERS

ID may be required for larger orders or orders that have been flagged by PayPal or our Bank and will require ID for before shipment.